Knowledge Management?
“Salon. Today, NASA released details of the e-mail exchanges (that occured days before the failed re-entry of STS-107) between NASA engineers on whether the shuttle would come apart on re-entry. In my view, if NASA was using weblogs throughout on their organization’s Intranet, it would have helped surface the concerns of these smart engineers. In reality, the relevant decision makers were operating in a vaccum. A simple Intranet search on “wing or wheel well damage” before making the decision to recover the vehicle would have pulled up a plethora of interesting information and viewpoints that weren’t considered.” [John Robb’s Radio Weblog]